We have been using Smartwop since July 2019. It was very easy to get started and the hotline explained the basics in a very friendly and competent manner. In contrast to many bloated alternative programs, Smartwop can quickly score with its clarity and simplicity. Nevertheless, it covers almost all application requirements in furniture construction. And if something doesn't work, after a phone call to the hotline, there is an update overnight and it works. Closer to the customer is not possible.